BANK HOUSE FARM COTTAGES
Booking Terms.
PLEASE READ THE TERMS AND CONDITIONS.
PLEASE AGREE IN YOUR CONFIRMATION LETTER OR EMAIL THAT YOU HAVE READ, UNDERSTOOD AND AGREED TO THEM.
Terms and Conditions.
1. All payments to be made by cheque or BAC's transfers(which are free of charge).Unfortunately,we don't have the facility to accept credit or debit cards.
Reservations are held for 14 days pending the arrival of a 25% deposit in confirmation of your booking.
2. Balances are due 6 weeks before your arrival day.
3. If the balance is not received, the deposit will be forfeit and we will be entitled to re-let the property.
4. We recommend that you have travel insurance. If you need to cancel we will attempt to re-let, if we are unable to do so,
no refund will be payable. If we are able to re-let, a refund will be payable minus a 25 pound administration charge.
5. In the event of our being unable, for any reason, to honour your booking, our liability will be restricted to repayment of the
deposit/balance received from you.
6. Please arrange with your vet for your dogs to be "Frontlined" 2 weeks before your arrival.
7. We expect all properties, and their gardens, to be left in a clean and tidy condition on your departure.
8. If the condition that you leave the property in results in additional cleaning time, over and above what is customary, you
will be sent a charge both for the additional time involved and for the necessary specialist cleaning of soft furnishings.
9. If on your departure, it is apparent that you have been smoking, charges for additional cleaning, especially of soft furnishings,
will be sent to you.
10. If furnishings, fixtures or fittings are damaged during your stay, you will be liable for their repair or replacement.
11. We do not accept liability for any damage, loss or injury to any member of your party or any vehicle or possessions anywhere
on our property during your stay.
Pets
12. The Hirer and/or Group must not allow any pets in the Holiday Accommodation unless this has been agreed with the Owner at the time of making the Booking or at least 14 days before the start of the Hire Period.
12.1 Where pets are permitted in the Holiday Accommodation:-
12.1.2 they must not be left unattended in the Holiday Accommodation (including any garden) at any time without the prior agreement of the Owner;
12.1.3 they must not be allowed in any of the bedrooms or on any of the furniture within the Holiday Accommodation;
12.1.4 they must be under strict control at all times;
12.1.5 the Hirer must clear up any fouling on gardens or grounds without delay.
12.2. If a garden is described as enclosed it does not mean that it is ‘escape-proof’ for pets.
12.3 If the Hirer or anybody within the Group brings a pet with them without having agreed this with the Owner at the time of making the Booking or at least 14 days before the start of the Hire Period then:-
12.3.1 the Hirer will be required to pay an additional sum of the weekly fee of £20 per dog per week with a maximum of two dogs per cottage.